Public Support  MIDACH

The Public Support Unit at MIDACH is responsible for building strong relationships between the institution and the wider community. By serving as a bridge between MIDACH and the public, this unit ensures open communication, transparency, and meaningful engagement with individuals, organizations, and stakeholders connected to the institution.

Core Responsibilities

• Providing information and assistance to parents, visitors, partners, and the general public.

• Managing inquiries through physical visits, phone calls, email, and online platforms.

• Promoting MIDACH’s activities and achievements to strengthen public trust and visibility.

• Coordinating community engagement programs such as outreach, awareness campaigns, and public relations activities.

• Handling public complaints and feedback professionally and ensuring timely resolution.

• Supporting official events by managing protocol, hospitality, and guest relations.

Objectives

• To maintain a positive image of MIDACH within the community.

• To ensure that the public has easy access to accurate information.

• To foster collaboration with external partners, institutions, and stakeholders.

• To promote transparency, accountability, and community trust.

• To improve the quality of public interaction and service delivery.